How to Cancel Your Hotel Booking

You can cancel most eligible hotel bookings directly through your Rove account. Here’s how to cancel, what to expect, and how refunds work.

1. Log in to Your Rove Account

Visit rovemiles.com, enter your mobile number, and verify using your OTP code.

2. Go to “My Trips”

Click your profile icon in the top right corner, then select My Trips from the dropdown menu.

3. Open Your Hotel Reservation

Choose the hotel booking you want to cancel. You’ll see your full reservation details, including room type, dates, and the cancellation policy.

4. Scroll to the Bottom of the Page

If your booking is eligible, you’ll see a Cancel Booking button. Click Cancel Booking and confirm your choice.

If you don’t see the cancel option, the booking may be non-refundable or past the cancellation deadline.

Refundable vs. Non-Refundable Bookings

Refundable Bookings

You may cancel before the stated deadline for a full refund in the same form of payment (miles or cash).

Non-Refundable Bookings

These reservations cannot be canceled or refunded once confirmed.Your confirmation page and email will clearly state if a booking is non-refundable.

Refund Timing

If your cancellation is eligible:

Processing times may vary based on your bank.

Need Help?

If you don’t see a cancellation option or experience an issue:

Email support@rovemiles.com with:

Our team will review the policy with the hotel partner and assist with cancellation if possible.